Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Prime Water Systems, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age in your province) to participate in online casino gaming. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gaming age, please do not attempt to access casino platforms.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family or friends
- Spending more time or money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when trying to cut back or stop
- Borrowing money to gamble or cover gambling losses
- Lying about the extent of your gambling activities
- Unable to control or reduce your gambling despite wanting to
- Gambling with money needed for essentials like rent, food, or bills
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Establish a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a predetermined period
- Self-Exclusion: Voluntarily exclude yourself from gaming for a set period or indefinitely
- Account Closure: Permanently close your gaming account if needed
Take advantage of these tools—they're designed to help you stay in control.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Ontario-based organization offering resources and support
- Gambling Awareness Ontario: Toll-free support lines and counselling services available 24/7
- Problem Gambling Institute of Ontario: Professional treatment and resources
- Canadian Gambling Helpline: Call 1-800-661-2989 (available across Canada)
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help? Take Action Today
If you believe you have a gambling problem, or if someone you care about does, please reach out for help immediately. There is no shame in seeking support—problem gambling is treatable, and professionals are ready to assist you.
Contact the Canadian Gambling Helpline at 1-800-661-2989 or visit www.responsiblegambling.org for confidential support and resources.
Your wellbeing is important. Gaming should enhance your life, not harm it.